SuitePort from AppJetty is a self service customer portal plugin for SuiteCRM with a PHP based front end interface and SuiteCRM as the backend system.
SuitePort – Customer Portal for SuiteCRM is a self service customer portal solution that uses a php based front end framework and SuiteCRM as the backend system powering the portal and all its data. As portal users, your customers will get a dedicated dashboard and can get access to and update all relevant data of accounts, contacts, meetings, calls, cases, etc from your SuiteCRM system. It will simplify and reduce your task of communicating with your customers through other means.
Why Use SuiteCRM Customer Portal?
Enhanced Customer Support
The customer portal will keep you notified about your customer’s requirements, issues and appointments in a centralized system, allowing you to provide better customer support.
The customer portal provides a customer multiple ways of getting in touch with company representatives (calls, meetings, live chat) thus ensuring better interaction with customer.
Self Support Through Knowledge Base
You have the option of creating a knowledge base within the portal which solves their queries instantly without the need for any manual support thus reducing cost and effort spent on providing support.
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